What if you could create documentation that clearly highlights the problem area and excludes everything else? So then you create a screen shot to document the process, add a highlight, and include a reminder. So you put a reminder below the field on the website form to remind people that the email address needs to be correct, and the problem persists. Because you respond to them by using their email address, an error here is serious. Maybe the user needs to fill in their email address and you've found that too many people make typographical errors. Let's say that you have a website form that users frequently fill out incorrectly. The Simplified User Interface function is probably the most interesting addition for 2021. The first thing you'll see when you install SnagIt is the larger number of image sharing options that are available from inside the application. To dismiss the larger image, press ESC or tap outside the image.
There are other screen capture utilities and both Windows and MacOS computers have the native ability to capture images from the screen, but SnagIt makes it possible to turn a simple image into something that communicates.Ĭlick any of the small images for a full-size view. It's an application that loads each morning with Windows, and it's used many times each day to capture images that I use to explain something to a friend or to illustrate how a program works. You see the results of SnagIt every week in TechByter Worldwide. What was clear immediately was that I needed this application because I was tasked with creating marketing materials for the sales team and also some of the documentation.īy today's standards, the 1990 version of SnagIt it was probably primitive, but new features were added every year and there hasn't been a time when SnagIt wasn't on my computer. The company was called TechSmith and the application was SnagIt.
Sometime around 1990, the director of client support where I worked showed me an application she had discovered from a small Michigan company. SnagIt is one of those applications that seems to get better every year. But sometimes it's also a job that should be handled by those who know how something works even if they aren't "documentation specialists". Many people consider documentation to be the job of specialists, and that's true.
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